Payment Processing

 


3343 Industrial Dr.
Suite 2
Santa Rosa, CA. 95403
Tel: 707-571-1754

 
Ampac USA, Inc. knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy. By visiting Ampac USA, Inc., you are accepting the practices described in this Privacy Notice.


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What Personal Information About Customers Does Ampac USA, Inc. Gather?
The information we learn from customers helps us personalize and continually improve your shopping experience at Ampac USA, Inc.. Here are the types of information we gather.
  • Information You Give Us
    We receive and store any information you enter on our Web site or give us in any other way. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our stores, and communicating with you.

  • E-mail Communications
    To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from Ampac USA, Inc. if your computer supports such capabilities.
Does Ampac USA, Inc. Share the Information It Receives?
Information about our customers is an important part of our business, and we are not in the business of selling it to others. We do not share customer information with any other companies




How Secure Is Information About Me?
  • We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.

  • We reveal only the last five digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.

Our Simple Returns Policy
Within 30 days of receipt of your order, you may return any item your purchase for a full refund: Please note that we can process returns and refunds only for items purchased from Ampac USA, Inc.

Returns Are Easy
Simply indicate the reason for your return, include the invoice or packing slip with your return, and wrap the package securely.

If you do not have your invoice or packing slip, please indicate the order number on a separate piece of paper and send the package to the following address:

Ampac USA, Inc., Inc.
Returns Department
3343 INdustrial Drive, Suite 2
Santa Rosa, CA 95403-2060
US

Refunds
We will notify you via e-mail of your refund once we have received and processed the returned item. Please note that we can refund shipping costs only if the return is a result of our error.





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Problems, Questions, Suggestions?
If you have any problems with your order, please don't hesitate to contact us.

E-mail:
orders@ampac-usa.com.

Telephone:
1-877-571-1754 or (707) 571-1754

Fax:
(707) 579-3996
 
   

 
 

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